Shoppersstop.com — Refund of excess amount deducted

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.Shoppersstop.com

I have made an online purchase for Rs.4260 and for which i have updated the gift card details which is worth Rs.4000. Rather than deducting Rs.260 from my bank account they have deducted Rs. 4260 from my bank account and also Rs.4000 from the gift cards. This order is placed on March 7, 2016. Till now they are not refunding the amount. Everytime when i call them they are saying that concerned team is working. It is never ending process from them.
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    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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