[Resolved] ShoppersStop — Non refund of amount

[Resolved] ShoppersStop — Non refund of amount

E er.satyabratbaral1987 from Hyderabad, Telangana

Dear sir, on 15 Sept 2014 I ordered a hand bag from shopperstop of amount Rs.699 & my order id is 6224432. I had done the payment through credit card. The order was cancelled from shoppersstop due to unavailability of the product. But till yet shoppersstop has not refunded my amount till yet. Already I complained & mailed to them still there is no response. The company is simply cheating the customers. Though the product was out of stock, but still order was being placed. This is the way ther providing the poor management I am requesti.g you to take proper action against it & refund the amount to my account. Regards SATYABRAT BARAL [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

nabeel ustadi

from Bengaluru, Karnataka

I have ordered for a "CAPRESE HANDBAG" (ORDER NO 6429299), yet i have not
received my order, but when i checked the status it shows that is has
been CANCELLED.

I was not informed about it when i ordered and paid it was successful
but now you say that it is stock out.anyways as i am a regular shopper
please see to it that i get my REFUND as soon as possible.

Thanking you.

Zoya khan

babita2015

from Delhi, Delhi

I have purchased one capresebag from Shopperstop, Saket worth Rs. 3500/- but to my surprise, after just three months the straps of the bag started torn and its stitching is withering from all the four sides. I have bill and I made several complaints on the email ID given by caprese but not receipt even acknowledgement. I am surprised and disappointed by the quality of the bag. Please help me to resolve the issue.

Babita