This is a customer service related complaint which is being raised due to severe laxity in providing services by the dealer.
We have been buying cement from bangur for our project and have by now purchased close to 15, 000 (Fifteen thousand bags) but facing the untimely delivery of the product will prompt us to take steps to mitigate the costs which we incur on daily basis.
On 12th september, 2018 a cheque no. 17397 was delivered as an advance payment with a mutual understanding that the cement is available and will be delivered to us shortly. The cheque was issued taking note of the assurance given for early delivery. However yesterday the delivery had been made, after the lapse of one month which is resulting in the losses in terms of time and labour, more-over confirm us whether the company can supply material or not. It is requested that appropriate action be taken with urgency as, the absence of same will force us to take steps that are not in the best interests of the mutual trust and bond which has been established.
Regards
Dr aparna education trust
&
Stephens international public school
Nihalpur kullian, miran sahib
Jammu - 181101 Was this information helpful? | 
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