Shree Nandan Courier Service — My parcel did not get delivered yet

I have sent 6 kurtis on 22 march..at my clients address at junagadh.. but my parcel did not get delivered yet.. its over 1 month n above... i have called at all branches.. junagadh mangrole rajkot ... nagdevi from whr i shipped ...but parcel is nowhere.. everyone has denied .. it didnt reached junagadh only...i even mailed .. but no use ...no respond ...it is still showing on the way ..she demanded refund from me ... my parcel was of worth 1780.. who will pay this..plz provide me claim or get me my parcel... .. attaching nandan receipt