Shree Nandan Courier Service — Product not received by the receiver

I had sent courier using this service from Mumbai to Delhi, MangalPuri. I can see online that the courier had reached Delhi, but after that there has been no updates. Even after constant follow ups I am not getting any response and the Delhi staff is the the worst, especially one at Magal Puri, Delhi. They are super rude and have the guts to tell on the face that they won't deliver. Have dropped mail to their customer care, but no response. Using this courier service is like losing your money as well as your package.