Shree Tirupati Courier Service — abusive employees

Hi,
This is with reference to my conversation with your executive in mumbai on the number +91 [protected]. I had someone send me a shipment of two boxes under 1 awb. I received just one box and called on this number to check on the delivery of the other box. This lady who answered the call started yelling at me telling me that i was crazy to not understand that on one awb only 1 box can be sent. When i asked her to take nicely and asked her if she even understood how to speak with customers she started yelling al the more loudly and abused me... I hate sharing this but she actually said... Tere ma ki which means #! What kind of executive do you have!! Firstly she refused to listen and then she goes on to abuse me!! I am going to make sure that i take this up with the consumer court on the abusive behaviour of your employees!