[Resolved]  Shubh Labh Finance — Personal loan processiing fee refund

Address:

Ernakulam, Kerala, 682306

File No.SLFPL/120/2016

I have applied for personal loan on June 2016. I have already sent Rs.121500/- including file charge, service tax and guarantor charge. I talk with Mrs. sonal verma the authorized person of the company in many times. They said an Income tax raid in their office and the company account was freezes, it not possible to issue the loan. They agreed to refund my all amount within 90 days. But after 130 days there is no any reply from company and they will not refund my amount.I sent number of reminder through email and call many times, But they are not attending my call and not responding against my mail.The email send by the company are as follows:

(Respected Mam,

This is to inform you that Company Decided to Refund your Whole amount accept File Charges, According to company policy your whole amount would be refund within 90 Days into your given Account number.

This is the Company TAT (Turn Around Time), because because all File will be re build all procedure will b cancelled by One By one because we have to answer the Government that's why we cancelled the approved loan so we have to tell them all our unfortunate happening that's why company will take their time.

We regret that we are unable to disburse your Loan amount into the given time we are extremely Sorry for the inconvenience.

But you knew the Situation till now we are facing the same situation.. but don't worry we try our best to send your money within 60 Days instead of 90 Days..we will try to refund your money ASAP but we are not sure that you will get in 60 Days but within 90 Days we are sure you will get your Money in your account..

Please till then keep patience and thanks for your cooperation...

Warm Regard's

Shubhlabh Finance Team)

Please refund my amount at the earliest. Attached herewith all proofs.