Shubham Housing Development Finance Company — loan interest

Address: 110046

Hi,

This is regarding my home loan applied in shubham housing development finance co.

Details are as follows:
Loan applicant : dil maya
Application no : app[protected]
Loan no : 0del[protected]

Monthly installment : 44761/-
Circle : delhi

Now here my question to bank agent (Mr jitender) is how??

1st they charged 15% interest from us for our home loan.

As they said their interest rate is 15% but now i am receiving massage from company that interest rate is increase to 13.5 % how they increase
To 13.5% if its already 15%

1) how come bank has decided to charge me extra from basic rate
2) they even take commission from me 4% of loan and still not picking up my calls and not answering back
3) they even also said that padhanmantri yojna also you will receive by march still pending
4) still without knowing how can they increase the interest rate
5) and their customer care is also not working now.

I will be going to file a case against this agents, bank manager and bank for doing fraud with me...

Hope you look on this issues on top most priority and get a resolution from your end on or will have to applies this to higher authorities to get justice economically and mental harassment...

Regards,
Rahul kesi