[Resolved]  Siemens Home India — Damaged dishwasher delivered to me

Address:

Mumbai City, Maharashtra, 400109

I purchased a siemens dish washer on 20th oct 2016 from croma malad (W). They told me that it was an extra demo piece hence was being sold on a slightly discounted price and was delivered on 22nd oct. On 24th oct, a person came from company for installation, as the machine was still packed in bubble wrap, he only opened it. The top was cracked and internal parts were damaged. He called his senior and informed immediately and refused to do installation because of damage parts. Croma was informed immediately of this and a formal complaint was registered on 25th. I have been following up with no response from them. My complain number is sr[protected]. I am a working woman and it's very frustrating to follow up after coming from office. I am really disappointed. I purchased it as its brand name, but now its turn to painful experience. Please help me for resolving this matter... Kalpana