[Resolved] Siemens Home India — dishwasher repair not attended to | |||
Our diswasher was not working, the motor was not getting switched on and we registered a complaint around 10th-12th oct 2018. Since then there has been at least 4-5 visits from the technicians from servcie center. Initially there was a delay due to nonavailability of spares. Now they claim they have the spares but they were not able to fix it. If Siemens cannot provide good customer services they should not sell their products. There has been some glitch or the other (last 5 years). I would appreciate if the service center sends some qualified technicians to attend to the problem. I hope the problem will be resolved without me having to go to the consumer complaints court. Was this information helpful? | |||
Dec 20, 2018 Complaint marked as Resolved Siemens Home India customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 Siemens Home India Customer Care's response Dear Sandhya S. N., We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@siemens-home.com or contact us on[protected] so that our team can get in touch with you soon. Regards, Siemens Home Appliances Team | |||
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+91 22 6751 8000
Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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