Siemens Home India — Repairing of Dryer

Address:

34 southern avenue kolkata-700029

We have a Siemens close dryer Model No: WT45W460IN, Iq 700 heat pump tumble dryer 9 Kg.. Which we bought in the year 2017.
It was not working since last few months . We had lodged several complaint, the last complaint was made on 10th January 2022. Technicians came on 12th January 2022 but it remains unsolved.They have informed us that the complaint has been escalated to the factory, as they are unable to diagnose the problem of the machine.
Since then no further action has been taken till date despite of our several phone calls.
Please look into the matter and repair the machine at your earliest convenience.
The Complaint was registered in the name of Mr. Arjun Das,
Address: 34 Southern Avenue, Kolkata-700029
Ph: [protected]