[Resolved] Siemens Home India — Washing machine problem not resolved
P
P Sreekumar
from Bengaluru, Karnataka
Address:
560102
I raised an issue of Siemens front loading washing machine getting tripped on 2nd of Jan, 2017. Initially one technician visited and he couldn't understand the issue. Next day another technician came and he figured out that the issue was because the heating coil in the washing machine is damaged and needs a replacement and he ensured that he'll make a request for the new part. From then I contacted the customer over 10 times and every time I was given the reply that the service team would contact me and someone used to call in some cases by mentioning that that part will arrive in 4 days. This has been going on for more than past 40 days and still the issue is not resolved. I'm literally pizzed off with Siemens.
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Mar 27, 2017
Complaint marked as Resolved
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
Siemens Home India Customer Care's response Dear Sir,
We regret the inconvenience caused. Please share your complaint number, contact and location details here or write to us on service.[protected]@siemens-home.com or contact us on[protected].Our representative will get in touch with you shortly.
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