Address: | Bangalore, Karnataka |
This is regarding the Siemens washing machine I bought from Siemens Showroom at 9th Jayanagar, Bangalore.
Last week all of sudden my machine stopped working. I logged a complaint with customer care on this number [protected].with complaint no.[protected].
And my machine was diagnosed with some issue with front panel (the module), which needs to be replaced with new and the cost of same is 9600/-. The reason was told to have fluctuating voltage in my house.
I am just wondering how come my washing machine front panel stopped working when my all electrical instrument is working fine without any problem and I have never noticed any voltage fluctuation in my apartment since past 5 years.
There is not a single case of any electronic equipment failure because of the above mentioned reason in my apartment. There are around 1000 flats over here.
I am surprised to see that the quality of parts used in the washing machine is so poor that the front panel has gone in just 2.5 years.
I chose Siemens washing machine over other brands because quality was the prime consideration for me. Even I have recommended many of my other colleagues and friends to buy Siemens washing machine.
Myself, being a Siemens employee it is very frustrating and very annoying experience that quality is so poor. Was this information helpful? |
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