Address: | 6TH FLOOR, DLF CENTRE SANSAD MARG NEW DELHI New Delhi DL 110001 |
I approached Samsung Servce centre 4-A-17, near Amar Panjabi Dhaba, Talwandi, Kota, Rajasthan 324005
For universal issue of Black Line coming in centre.
1. The service guy inspected the phone and there was no external damage anywhere. They were pushing towards utilizing the Insurance amount for replacing the Screen.
2. We refused and took back the Phone.
3. When we reached home we saw a external damage near LCD Panel.
4. As usual they clearly refused it has happneed during thier inspection.
5. Phone is only 8 Months Old.
6. I should get complete new phone from Service guys.
7. Complaint number was closed after confrontation.
Service number :[protected]
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