Sitel — harassment and abuse of authority

Address:0163

Hi, this is to explain my side in an issue of absences that i have incurred during the training. First of, i really wonder why i need further explanation while all of my documentation (Medcerts) was already submitted, i have gone through a "commitment coaching" with my coach "diane", i am still in ocp even i already have the certification that says i am a graduate, never did i compalain the process of extension and such because that is what it is.

Now going back to the issue that i left of. I got sick. During the integration week i suffered from hypertension secondary to systemic viral infection, was advised to rest for a week, but then i did every effort to shorten it to 4 days only. I humbly asked my good trainer larra jenieca javier, if there is a need for me to do the integration with the next wave since i was absent but she said "no need", becaue according to her she's confident that i can make through the certification, i thanked her for that.in other words i surpassed the integration, i went through ocp, i didnt receive any coaching or what not that has something to do with my absences.

Now during ocp, i incurred 1 absent on the first week due a dog bite, i submitted my docs to coach diane, she advised me that i will be extended and i accepted it, she coached me about the extension but again i did not sign anything or never did i heard larra give comment about it. Now, on the 3rd week of ocp, my first extension week, i reported to work with my reddish, teary eyes my coach asked me to go to the clinic, i do not like to but she insist and says what ever the clinic recommendation would be, we should follow. So, obviously, the clinic sent me home due to "bacterial conjunctivitis" should i need to explain further as to why i was gone for a week? Sure, i submitted my med cert through messenger to my coach and made sure to notify everyday to avoid ncns. And now were here. I was under the impression that after the "committment coaching" my attendance will observed extensively, and if i were to incur another instance only then it would progress to a care form or an admin hearing if neccessary, but to my surprised i was schedule for an admin hearing. I would like to understand because i see gray areas all over the situation.

Lets start connecting the dots here and solve the puzzle. During the ocp, not sure if its the first or the second week, there was an issue raised about our former coach "john" "pacifico dela cruz" according to my wavemates they did not escalate the coach they just told the story and share the experience with our trainer and it is not just about john but also charm. The team was initially divided into 2, who were known as the batch 1 and the batch 2, i was part of the 2nd. The complains or should we call it escalation came from the batch 1, while batch 2, do not have any idea about the gravity of what is happening. Changes started coming, emotions were flowing here and there. Well, in our gc via messenger i gave my opinion and a piece to advise to my colleagues which consist of mostly newbies or cc virgins, after which i told them in the group if this things continues i would rather resign. Then larra sent me a private message asking why would i resign, i have the copy of the conversation, i dont like to be misquoted. One thing i noticed in our conversation was the pinch of hatred against someone. But i stood firm with what i think was right and said that for me, what happened was wrong and unfair. Afterwhich, i went to work that night as normal, never did i realize that our fb messages would be bring out in the office. To my surprised, coach diane talked to me and told me larra said my name should be removed from the schedule because i will resign, bravo! I have not send any resignation just to begin with.

This is what i feel about all these, its all taken against me personally, there are people who's surprisingly extending their efforts on this matter that should not be this complicated in the first place. The question here now is, what is the goal? I will seek help with our ethicspoint team about this issue, because i feel the processes are not fairly done, i would refuse to sign any documents that the people from the prod would ask me to.

This is a sad and a very disappointing experience, i am trying my best to be as professional as i can, i am giving my efforts to contribute since i am part of the top performers board given that i am still part of the ocp, i see people committing ncns, underperforming etc but stil working peacefully, i do not deserve to be treated this way. I guess nobody is.
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