Skechers India — claim for replacement of a pair of shoe

Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

Sir,
I am dr sandeep tyagi, i have bought a pair of shoes of your brand skechers on 12 june 2018 from dlf mall of india showroom, sec-18 noida.
The shoe article no 54667, size 7, black colour, prize 6499 got ripped off from its sole within 45 days of purchase. I showed that shoe to a skecher showroom in cp, but there they refused to replace the item. They said the item can be replaced only from the place where it was bought.
15 days back i returned the pair of shoes to the noida showroom, but they were unable to repair it. So i request you to please replace the item bought from your showroom as early as possible.
Your gratefully