Skechers India — Defective Slippers of Skechers

Mamtapinni

from Chandigarh, Chandigarh

Aug 17, 2023

Address:

803 & 804, Fulcrum, B-Wing Hiranandani Business Park, CTS No.48 Sahar Road Next to Hyatt Regency, Andheri East, Mumbai, Maharashtra 400099

Dear Team,

I bought slippers on 1st Nov 2022 and started using them in like January 2023.. In June this year my slippers top layer got shrunk, which I have never seen before in even in local slippers which hardly cost few hundred rupees.. I bought Skechers slippers looking at the brand and it is my worst experience with slippers shopping .. Felt so bad wasting money on this product.. Had been better to buy some other brands slippers.. Please find attached the picture of so called branded slippers and resolve the issue by either replacing them or refund .. Expect speedy and some satisfying response from your side.. If required please let me know I will send the invoice also and the mail correspondence with them. Customer care registered my case with reference, Case Number :[protected]
Waiting for resolution.

Regards

+1 photos

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Comments

Skechers.India

from Mumbai, Maharashtra

Aug 18, 2023

Dear Customer,

We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

Regards,
Skechers India

Mamtapinni's [Complaint's author] reply, Aug 20, 2023

As asked mail sent on the given mail id. Hoping to find resolution to my problem with you.

Regards

Mamtapinni's [Complaint's author] reply, Aug 20, 2023

Dear Team,
Mail is not getting sent on the given mail id- customercare.[protected]@skechers.com. Want proper mail id to send my details.
However I have done multiple mails on [email protected]. My case reference no. is Case Number :- 00458256. Please go through this case no. if this is the same mail id where you want me send my details. All images and invoice is also attached in mail. Let me know if you want anything else from my side. Hoping to get resolution of my case.
Regards