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Skechers India

Skechers India — One time purchase

I purchased a product on Skechers on 27th November..the tracking page now says it does not exist...order is still processing.. Customer care nobody picks up...worst experience from such a brand
Order number:SO[protected]
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Skechers India customer support has been notified about the posted complaint.
Dec 05, 2021
Updated by Hemanth Nidhi Ninan Order Update 5/12/21: it's been 8 days since I ordered the product...no change in the order status... really irritating
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Comments

Dear Customer,

Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

Regards,
Team SkechersIndia
Reply
hardikp1258's reply, Dec 3, 2021
I have the same issue, order placed on 28th November 2021. Wrote email 2 times to [email protected] but still no one contacted me. Not even replied to my mails. I also tried to call customer care number but no one is going to pick or answer, only the automated machine is speaking and telling to wait for some time. This is such a bad customer service I have ever seen. Not expected this kind of service from Skechers while it is a very well known brand. Need to file a complaint in Consumer Court.
Order Update 5/12/21: it's been 8 days since I ordered the product...no change in the order status... really irritating
Reply
Dear Customer,

We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

Regards,
Team Skechers India
Reply

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