Dear Sir,
I'm writing this mail to complain about the poor quality of my newly purchased skechers sports shoes (skechers sports 8790015 bkw size uk10). I purchased these shoes from kamal footwear (sector 10, faridabad) on 20th nov 2021.I paid rs 2, 999 for this (cash memo attached).
Unfortunately, the product quality is not up to the mark. After wearing them for 3 days I had a bit of discomfort in my right foot, as one of the memory foam is small in size and my toe is not fitting properly on the base, which is causing me problems while walking and running. The main reason behind the purchase was to get a good experience and comfortable shoes for gym, which now seems to be unfulfilled. Also, the colour from the front is fading and white patches are visible which gives a very bad and ugly look to the shoes.
I went to the shopkeeper but he is not able to resolve the problem and after many visit no action has been taken, he's just wasting our time.
I look forward to your reply and a resolution to my problem.and would very much appreciate it if the shoes are replaced or appropriate credit is redeemed.
Please do this on an urgent basis.
Thank you
Sincerely,
Aman Sharma
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