| Address: | Kolkata, West Bengal, 700144 |
Had purchased a bag from "THE KAMAL STORES 90/6 M.G ROAD KOLKATA-700007" on 24/10/2018 of worth rupees 2520. During shopping this bag, shop manager told me if problem will arise more then replaced with new bag.After using it very less often the bag got torn form 6 different places and as per as the rules of the company it had 1 year warranty so I returned the bag to the shop with the bill and warranty card with a request of replacement but the company had stitched the bag and asked me to receive it from the purchased shop.
Why I will use the stitches bag?????
I am not satisfied with the service of such reputated company and I want either the replacement of the bag or my money to be refunded.
Attached some torn pictures of the bag with the bill and warranty card of the bag.
I would request the consumer forum to take effective measures against this complain asap.
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