Sleepwell — Back pain issue after using spinetech air sleepwell mattress. please replace mattress immediately

This complaint is regarding sleepwell Mattress Spinetech air. Size 78 X 78 X 6. 1U

Actually we have followed the instructions as we followed up with the sleepwell vendor. He mentioned those points again and again and said the mattress will get better.
It's already a month now, and we did try to accommodate.

Date of Purchase: 06 Feb 2022

However, we 're really facing issues - backache, unhealthy sleep.
We really need to get this mattress exchanged.

Itm Code: 0U0C07Z3

Please deal with this urgently.