| Address: Dayanidhi Sarangi Jayapur, Pahala Via. Balianta Bhubaneswar-752101 Odisha, India Mob-7008063411, 7008226190, 9937477268 |
We have purchased a Contract coir mattress - Heera puls - 1.981m x 10.9cm - light blue (78x72x4) from Royal Marketing - Retail, Pulnakhara, Cuttack, Odisha on 28-Jul-2021 vide Order No. 770. After 2 months from purchase of this mattress, we noticed that the middle portion of the same was down by around 2 inches which caused uncomfortable to sleep. in this regard, we have raised a complaint in Sept-21 over Sleepwell toll free number. As per their advise, we have reversed the mattress, but the same issues has not been resolved so far. Hence, we request you to kindly take necessary action to resolve my problem or replace the mattress against a new one at an early date.
Regards,
Dayanidhi Sarangi
Jayapur, Pahala
Via. Balianta
Bhubaneswar-752101
Odisha, India
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