Sleepwell — I am confused and hate sleepwell mattress, worst customer support

Address: Hyderbad

My sleepwell sleeper cell service 1.0 is around 3 years old, warranty is promised to be there for 10 years. Just after 3 years, company claiming it value is depreciated it costs around 56K now. I bought it for 35000. As a result, company is asking me to pay 26500 for replacing it.
There could have been a repair options for this kind of mattresses. Customer care also very later turn arounds and really frustrated with them.
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    37/2, Site IV, Sahibabad Indl. Area, Ghaziabad, Uttar Pradesh, India - 201010
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