Sleepwell — Sleepwell amity 10 inch spring mattress - horrible experience

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I brought my sleepwell amity 10 inch spring mattress for rs 50000+ 3 years back and used it sparingly as i was out of country. We recently moved to bangalore and had kept the mattress standing as recommended. The sponge on top of the spring got collected on one side and to our surprise the sleepwell team said that it got damaged in transport since we moved to bangalore. Hence, they will not cover under warranty. Moreover, there was no way to fix it and they wont do it on payment either. So the only option was to dump it. I was surprised that how a 50000 worth mattress can reduce to nothing by choosing a wrong supplier, on the contrary, i have a kurlon coir mattress for last 8 years without any issue. So dont go with 10 years warranty catch as it wont be honored by making some excuse. We are already suffering and ont want others to fall into the trap.