Smashing Commerce — home protection fake product providing

Address: Lucknow, Uttar Pradesh, 226010

Got the product in not working condition noland the number provided by then was also not picking up the phone i want my cash back of rs 380 nd return the product
And i also think this company or website is totally fake so it's a request please shutdown this website immediately so no other can loose there money or get irritate like me. I also got the confirmation. Msg from ms ankita nd she gave her no.
Posting msg below
Hi nitish! Im ankita asthana, your customer success manager from smashing commerce! We were recently featured in the media and we have been getting a huge rush of orders. Your order came in just in time - we only had a few boxes left! I will make sure your order is packed and shipped to you within 24-48 hours via cash on delivery.

Please have rs.380 ready for when the courier arrives.

If you have any issues, you can call me directly on my personal number at +91-[protected]

Have a great day!@
Nd second msg is
Hi nitish! Its ankita from smashing commerce! I just wanted to let you know that your order was shipped via xpressbees. You can track your order with the link below. I had it packed extra carefully so your order will arrive safely.

Tracking link: https://track.aftership.com/xpressbees/[protected]

If you have any issues, you can call me directly on my personal number at +91-[protected]

Have a great day!

So ankita please. Return. My money back or i have to take some legal action against u