Smashing Commerce — it's not that product I ordered it's not working as we expected

Address: Belgaum, Karnataka, 591307
Website: smashing commerce

The product is send by you is not upto the mark. And it's not contain the manual how to use. It is not the product that i ordered so i want to return it. Thats why take it back and return the amount. Hi,
I have received a product 'pest repellent' from 'smashing commerce' through facebook advertisement. It is a useless product with lot of noise. I just want to return it but couldn't because of no response from their team. Even i am trying to contact them via call but no one responding. Many times i drop mail to them but they just answering the mail with use it for 60 days.
I don't want to use it for single day.
They charged me 380 rupees. It costed around 30 rs. For the received product. They mentioned had a money back guarantee within 2 weeks but now not responding on calls.
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Smashing Commerce customer support has been notified about the posted complaint.
 
2 Comments

Comments

Joo product order kyia h, voo aj maila 27/10/2018 ko 12.10pm

product ki packung kholi to product tuta hua nikla

I purchased pro polish online portal by rupees 480, smashing commerce pvt. Ltd. Send Fake, unsealed, leakage, empty products delevered, called their no but all the nos fake non contactable. Haven't gt responses of my mail. Please help me out to get my money and please don't make full of people with such stupid product and low quality service.

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