Smashing Commerce — ultrasonic, mosquito, rat and pest repellent

Hi,
I have received a product 'pest repellent' from 'smashing commerce' through facebook advertisement. It is a useless product with lot of noise. I just want to return it but couldn't because of no response from their team. Even i am trying to contact them via call but no one responding. Many times i drop mail to them but they have not replied.
I don't want to use it for single day.
They charged me 480 rupees. It costed around 30 rs. For the received product. They mentioned had a money back guarantee within 2 weeks but now not responding on calls.
Was this information helpful?
No (0)
Yes (0)
Smashing Commerce customer support has been notified about the posted complaint.
Complaint comments 

Comments

PestRepellent is not effective. No benefit this item. Very bad results this item. I want return back my money. I request please reply my complaint.

It is totally duplicate product.the item show in image.and delivered item is totally different. Bad in quality. Sound coming from the product so noisy and irritaining. Sound totally harmful for the infant. Rupees for this duplicate product it's too high. Wasteful material.it is totally duplicate item.not a company product.

FAKE REPELLENT
I have received a plug- in type of device against Smashing Commerce order # HMTACTZPNM on 26 July 2018 . On initial use, I found that the item emitting strong sound against the claim that it would emit electromagnetic waves
Ankita she is not picking the calls

Please do not buy
Pest repellant ordered by me (order ID KMKV3MVGWR dated jul 19, 2018 4.06 ) has delivered, shockingly it is a fake product and it is not the product showcased in Website.. I called many times to Return/Merchant phone number, no response from them.I want refund of my money and other consequential damages
Madhu Sudan Manyapuram's reply, Jul 27, 2018
Geek retail Pvt .Ltd is the merchant (GST No 06AADCB8016F1Z0
Madhu Sudan Manyapuram's reply, Jul 27, 2018
Geek retail Pvt Ltd is the merchant is also responsible for damages and refund of money which I paid
Plz replace the unit as light is off.beep sound is going.

Smashing Commerce order #W35CMPFMW
Gurgaon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Smashing Commerce
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    767
    Pending
    0
    Resolved
    14
    View all Smashing Commerce contact information