[Resolved]  Snap Fitness 24/7 — Denied refund o[censored]navailed membership

Address:400063
Website:snapfitnessindia.com/contact-user

I am an existing member of Snap Fitness 24/7 and had taken a pre-extension in good faith, on my expiring membership from 24 Mar'2016. Due to some sudden professional situations I will have to move base from Mumbai. So I applied for a cancellation on my pre-renewal, almost a month before the commencement of the membership. The cancellation request has been blatantly rejected by the Snap Fitness Management at point blank, on the grounds that they have a No Refunds policy. The issue is that I wasn't informed or taken consent from on any such No Refund policy at the time of payment. This is a complete violation of any procedural & organisational standard. On being asked for the policy document, they are simply stalling me with no reasons.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Kunal Raizada,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal
Dear Kunal(Kunal Raizada),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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