[Resolved]  South Bengal State Transport Corporation [SBSTC] — refund for cancelled ticket / online booking facility

Address:

FULTALA, BARUIPUR, 700144

There are 2 busses for digha from baruipur, for the ac bus online booking is available, but for the non ac bus sbstc recruited an agent. I had booked 7 return ticket for journey date 29/12/2018 and return 31/12/2018 on november 2018, there after i need to cancel 4 return tickets around 20 days prior to journey date.
But still now (13/03/2020) i have not get the refund. I am severally contacting the agent raju (Mobile no. [protected] / [protected]).
He is severally saying me that in 1 or 2 day he will pay me, sbstc have not paid the refund to him till now.

Is it a joke? Sbstc refund process too slow?? Answer is no. The agent is a fraud star at baruipur.
I came to know that he is doing such things severally with many of the passenger, who booked ticket through him.

Need strong action against him, sbstc need to provide booking facility for all busses online, or ar baruipur bus terminus need a booking counter...

Rgdsmoloy adhikary
[protected]
Baruipur.