South Indian Bank [Sib] — non refund of fraudulent debit

Address:

506001

I would like to inform you that i have filed with my bank regarding the fraudulent debit that has happened with me in the month of ocr' 2017 amounting to rs.30, 000 and i had discussed the same with my bank and the support they had given made me feel that they are trying to shift off the liability by telling me that i was responsible for the transaction. I have already informed that i haven't received any otp with respect to the transaction that had happened and these days they aren't even responding to my calls and mails too which isn't at all expected from a bank whose primary duty is to protect their customer.