Southern Railway — cleanliness

Address:Arrakonam Railway station platform number 3, 631001

I am vigneshwaran traveled from katpadi to arrakonam on 20th May 19, reached arrakonam around 7pm, went to toilet in platform number 3, one woman was there to collect money her name malliga, she was charging 5rupees for passing urine and I paid 5rupees asked her about tariff details of pay and use toilet, but she said it's not available here, and her contractor name also she don't know, she commonly charging everyone for passing urine and toilet usage 5 rupees, and went inside the toilet condition was worst and smelling and cleaning was not done properly, so I can't blame her regarding this, full responsibility from station master and contractors, they not done their supervision properly and nothing maintained properly, this was bad experience, do some proper arrangements in toilet and put doors for toilets, keep neat and clean always its my humble request, display tariff board and station master have to take responsible for contractors issues, my ticket number UTS:XU80CE2052, IR:33AAAGM0289C1ZQ
Photos attached, thank you
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