Southern Railway — Disturbance in reserved compartment, no tt or rpp to help us

Address:641025
Website:Consumer Complaints

My name is I. Palani. My native place is Nagarkoil and I work at Coimbatore. On 29 Nov., I traveled from Nagarkoil to Coimbatore in Train No. 12659, Reserved Compartment S4, Reserved seat Nos: 70, 3, and 24. I was traveling with my wife and my sick mother aged 65 whom I was taking for treatment at Coimbatore. At Palakkad, a lot of people from the North entered the reserved compartment and occupied all the places including the paths, so nobody can move at all. One person attacked me and removed me from my berth and started abusing me a lot. My sick mother suffered a lot because she couldn't move anywhere and could not even go to the toilet. There was no TT nor the RPP in the train for the whole travel time and I couldn't contact anybody foe help. I found a Chennai number at the compartment and I called them and complained about this unfortunate incident. They tole that they will send some police personnel at Coimbatore Station which they did. But they couldn't arrest the person causing all the trouble because TT was not there to get his consent to arrest that passenger. Please advise me what should I do further to redress this kind unlawful entry into the reserved compartment and attack on legitimate passengers travelling with reserved tickets? It is really a helpless situation with no help from TT or RPP in the train. Hoping for the solution of this grave problem, Yours sincerely, I. Palani
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