Southern Railway — No staff in ticket counter

I was waiting in virudhunager railway station on 23-january-2022 in ticket counter from 3.00 AM for getting a ticket towards Narikudi. But no one was there till 5.00 AM.. I asked to the station master he didn't respond properly.I saw a lady sleeping in announcement room and enquired her.. she replied harshly that tickets will be given after 5.30 AM only.But she was the one in duty.In between this time there is a lot of trains crossing virudhunager But since the seat was empty most of the passengers boarded the train without tickets.