Southern Railway — RAC allotment

Bhoothalingam

from Chennai, Tamil Nadu

Address:

600091

I booked a RAC ticket in 12634 kanyakumari superfast to travel on[protected] from Nagercoil to Chennai .PNR no [protected].

when chart prepared the ticket was confirmed as for me in S-1 and for my wife in S10.

is it the best way available to allocate berth to the PNR ? how we can put entry with the TTE with a single ticket in S1 and S10.

The TTE said you go and put entry immediately otherwise your berth will be cancelled. if it is a sick or handicap what will be situation. during preparing the chart why the problems are not considered.

I request you to please do necessary changes in the system to avoid such inconvenience to the special passengers.

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Bhoothalingam

from Chennai, Tamil Nadu

We came from nagercoil by 12634 kanyakumari superfast on[protected]. by pnr [protected].

We had few luggage hence the old age porter told, let me carry in a trolley. we said ok considering his age.

He was hauling the trolley from platform 5&6 to 1&2 and kept the trolley in platform no 1 and carried the luggages one by one by crossing the track from platfrom 1 to westen side new platform. he said the trolley going gate is locked by somebody.

Is it correct? will it be rectified? which is the safe way or exit for the trolleys in tambaram station.