Southern Railway — unauthorized personnel selling poor quality food at very high rate

Address:

Chennai, Guduvanchery, Chennai, Tamil Nadu, 603202

My pnr# [protected]. Before katpadi jn someone took dinner order. Thought it was railway authorized caterers. Ordered idly. He charged 50rs during delivery. Found that there was only 3idly and poor quality sambar. Complained to ttr. He said there's no railway authorized caterers in the train and he must have been some outsider. Wondering how an outsider (Without permission) can be allowed to take food order from 100s of passengers without concerned authorities stopping him. Btw, people near me ordered parotta, were charged 50rs and their food was also poor in quality and quantity.