Sri Balaji Action Medical Institute — misbehaviour of your staff member named sagar (receptionist of dialysis)

Address:House No. 76 First Floor, Pocket 1 Sector 21 Rohini, New Delhi, Delhi

Sir/ma'am
Today (16th may 2019) my brother (Shanker garg) had visited your hospital for dialysis and i had called your dialysis reception at 6:17 pm regarding some discharge summary of my brother named shankar garg c. R. No 1053172.
I had called twice to reception someone recieve my call in the reception i think he is the guard but the authority person disconnected my phone both time.
Had you given this type of authority to your staff that if someone call you then without know the reason behind the call you can disconnect the phone.
I have both the recording in which both time you staff mamber named sagar (Receptionist of dialysis) disconnect my phone and not ready to take the receiver from the gaurd.
And i didn't get the discharge summary of 24th march 2019 and 18th april 2019 which i had demandd
So i want you take some proper action and assure me next time your any staff member don't do this type of behavior which is very disgusting.

Pawan (Patient's brother)
[protected]
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Comments

They give first priority to hospital admit patient not to the pregnant women who suffers most pain ..they did not speak any patient name to their turn...I will give zero to the radiology department..never suggest any patient there..

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    Sri Balaji Action Medical Institute Phone
    +91 11 4566 6666
    +91 11 4288 8888
    Sri Balaji Action Medical Institute Address
    A - 4, Paschim Vihar, New Delhi, Delhi, India - 110063
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