Sri Balaji Action Medical Institute — misplaced the admission summary

Website:

www.actioncancerhospital.com

I madan lal son of sugna devi who is admitted in the action cancer hospital at the department of daycare.
Cr no.48726
Yesterday i was maked the admission summary at 11:30 and they have to inform me about it at 3 but we shouldn't receive the call from the hospital till 4:30 and they were informed me at 5 that we shouldn't come and they were shifted the appointment for today 29 dec
And today my wife and my mother going to hospital and they misplaced the admission summary and they were waiting there from 9 at the hospital but they shouldn't admits my mother is in serious condition. If something happens with my mother hospital is responsible for the mishappening.