[Resolved]  Sri Krishna Travels — Time delay and cheating on customers paid amount

I was travelling from Kolkata airport to Siliguri on 24th December 2021 so the bus was suppose to come at 9pm from Hasting’s more near Howrah to Kolkata airport and the bus was ac bus so the bus delayed and pick me up at 11:15pm and the bus sits arrangements are too bad and can’t be able to sit properly and the ac switches were broken and charging points were deliberately switched off from the main counter but they took ₹1375 for per seats, but the amount should be ₹500 to ₹900 because of their service, so I want to launch a complain against this travel agency as they are harassing passengers