SRL Diagnostics — Delay in giving reports

Address:

Borivali East, Mumbai

I am Dr Avina Pokharna.I had got COVID RTPCR test for me and my mother Dr Vimla Pokharna on 4/1/22 at 7.30 am in morning...Its been more then 48 hours...We haven't received the test results yet..m
Very disappointing and annoying service by SRL labs...If lab cannot process reports on time...they should not have taken the sample...
Ridiculous service as such delay in report of COVID RTPCR is not acceptable...A lab as established as SRL should understand its capacity to process the sample and should take tests booking only when they can deliver the report on time...
Very distressing experience...