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SRL Diagnostics — No submission of report

Rt pcr report for patient jagruti thakkar mobile no [protected] and Ma an in I thakkar . sample submitted on April 8 2021 morning 8 o clock . No report received till now and when we are calling on customer care health advisor is saying we have received sample today morning and it will further take 24/48 hrs. already it is more then 60 hours .

Why was sample not submitted for 2 days .
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