I called up customer care to book a test the next day. Cc representative collected all personal details including name, age, phone number, address for booking the test. I received the below message:
Thank you... For submitting your request to srl diagnostics. Your reference no is... Our customer care executive will call you shortly for confirmation.
Although i did not receive any sms giving agent details or booking confirmation. When i called back to know the details of the agent who is coming to collect sample from my home at the time of test.. I was told you will get a call from our service department. I again called and got a reply that i need to wait till 9 in the evening.
I did not receive any response nor any message.
I waited the next morning too for someone to visit or a callback or a message. But no response.
I want to know if srl diagnostics is simply collecting people's data for some other purposes than performing tests.
I want to know where have my details been saved.
I am looking forward for a response at the earliest.
Thanks and regards
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