SRL Diagnostics — representative asking for extra money for home collection

Address:	Rajkot, Gujarat, 360005
Website:	srl

I had booked a home collection test from SRL for RS 1999. One day before the test, the representative calls and asks for extra money for coming to my home. When I refused, he did not come to my home for blood collection. I received email from SRL that he was not able to contact me so did not come. This mail was completely baseless.
SRL, Rajkot center is cheating on people this way. They show lower price for the tests on websites and charge additional amount for home collections.
On calling customer care, she did not take my complaint and she also confirmed that the charges shown on the website include home collection charges. She was not bothered to take my complaint, rather she wanted to book my test for the next day.