SRL — misleading lab reports and poor service

I am chronic itp and sle patient on medication, given sample on 20 jan at srl jalandhar for cbc and inr they say reports be ready by 4 pm once reached at 4 pm they say sorry wrong processing plz give sample again. And committed to send report on mail by 6 pm they mailed report of inr 2.3 and our doctor set the dose of medicine
Shocking thing happend as i went yesterday to get hard copy of reports as i need them for reimbursement
The report they given me showing inr of 1.2 i enquired they said it's your true report the report we mail u on 20 january 2018 is of wrong sample.. It's shocking that such a blunder is done with a attention to kill somebody by giving wrong and misleading report
As i got all my treatment on 20 january report and really affected my health and i gone through severe trauma and financial loss, it's gross negligence and i m seriously considering the authenticity of reports being provided by srl lab...
I need compensation for suffering huge financial losses and mental torture and agony..
Hoping necessary action be taken and provide justice to me.
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