[Resolved]  SRM University — Hostel cancellation refund not received

I am a 4th year student of CSE department. I vacated my hostel on 8th September 2021 and submitted my bank details in the hostel office. Actually I have paid my 4th year tuition fee first then I have vacated my room due to covid reasons, due to which I was not able to claim my refund amount in SRM Feekart so that's why they told me to submit my bank details.

After submitting my details, the hostel helpdesk keep on extending deadlines for eg first they told it will be refunded in one month, after one month when i have sent them a mail regarding this they said it will be done next month, like this it has been 3 months and still i did not receive my money. I am having a copy of their mail replies.

My details are as follows:

name : varun kondreddy
Reg no: RA[protected]
Hostel cancelled: Malligai
Room No: 702
Mobile Number: [protected]
Was this information helpful?
No (0)
Yes (0)
Dec 21, 2021
Complaint marked as Resolved 
company has not mailed anything to me. But, today i got my refund, So, issue resolved.
SRM University customer support has been notified about the posted complaint.
Dec 13, 2021
Updated by Varun Kondreddy (RA1811003010692)
I am a 4th year student of CSE department. I vacated my hostel on 8th September 2021 and submitted my bank details in the hostel office. Actually I have paid my 4th year tuition fee first then I have vacated my room due to covid reasons, due to which I was not able to claim my refund amount in SRM Feekart so that's why they told me to submit my bank details.

After submitting my details, the hostel helpdesk keep on extending deadlines for eg first they told it will be refunded in one month, after one month when i have sent them a mail regarding this they said it will be done next month, like this it has been 3 months and still i did not receive my money. I am having a copy of their mail replies.

My details are as follows:

name : varun kondreddy
Reg no: RA[protected]
Hostel cancelled: Malligai
Room No: 702
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SRM University
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    82
    Pending
    0
    Resolved
    22
    SRM University Phone
    +91 44 2489 3688
    +91 44 2489 2621
    +91 44 2474 7231
    SRM University Address
    3 Veerasamy Street, West Mambalam, Chennai, Tamil Nadu, India - 600033
    View all SRM University contact information