SRS Logistics — late delivery n poor response

Address: 635001

My friend booked a parcel on wednesday from trinuveli to krishnagiri... But today is sunday still i did not received... I enquired the consibed krishnagiri office but they r saying driver forgot to deliver n wait a day... Keep on saying like thz for the past days.. There is no proper response for calls... If they cannot afford response then y they r taking dealership
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    SRS Logistics
    Krishnagiri, Tamilnadu
    India
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