St Courier — Unresolved Shipment issue

Below email I was sent to [protected]@stcourier.com by 9-Jan-2024 but still no response

Hi Team

I hope this email finds you, though I must express my frustration with the lack of response to my previous inquiries ( Complaint ID TNMAA273589). My shipment, tracking number AWB [protected], has not been received, and I have yet to receive any updates despite my attempts to contact your customer service.

This lack of communication is highly disappointing, and it reflects poorly on the level of service I have come to expect from your company. As a customer, I believe it is essential to be informed about the status of my shipments, your website shows my area pin code as service (Pin-631002). But your delivery person said there was no service in my area.

I request immediate attention to this matter and a prompt resolution. It is imperative that I receive timely updates on the whereabouts of my package and a clear explanation for the lack of communication thus far.