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StalkBuyLove Complaints & Reviews

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Last updated Dec 11, 2021
Complaints 414
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Unresolved
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StalkBuyLove reviews & complaints page 15

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Popoli
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refund for order id#101645280

Address:787031
Website:www.stalkbuylove.com

I haven't got my refund since 2months of returning the item. As they don't provide any customer care number to contact the only way to contact with them is through mails. I have sent numerous mails regarding my refund but they always say that there's been some technical issues and tells to wait for 5-7 days. But it's been 2 months i haven't received my refund....
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Vaishnavi Mungekar
from Mumbai, Maharashtra
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been more than 40 days but not received refund!

Address:Mumbai City, Maharashtra

My order number is[protected]. I had ordered a few dresses originally on 12th january and since it was too loose for me i returned them and applied for refund on 15 january. Since then it's been 40 days and still haven't received my refund. I've tried to reach out to them a couple of times but still my efforts were to no avail. They have no fear of legal actions even after warning them, still they chose not to even follow up on my problem....
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BhawnaSood07
from Delhi, Delhi
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stalkbuylove - no refund after many follow ups - 101638412

Address:A-64 , FIEE Complex , Okhla Phase - II New Delhi - 110020, New Delhi, Delhi, 121001

This complaint is regarding the order i placed on online shopping website stalkbuylove (Order no.[protected].

I placed the order on 3rd january, 2019 and returned the products (Two tops) within 10 days in same condition as delivered and i received an acknowledgement e-mail on 14th january.

I have been following up with them ever since for my refund of rs.1297, but there has been no response ever since.
There...
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joyce motirale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no updates on refund

Address:Mumbai City, Maharashtra, 400072
Website:stalkbuylove

Order id:[protected] for the product was picked up on 12feb2019... Since then i have been following up with emails and calls.. There is no update about the refund status which is to be done in the bank account. Nor i have received an sms that they have initiated the amount in the bank... Every time i call they say it's been initiated. Other vendors like myntra and jabong refund in two days after pickup and not force the customers to refund...
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Nikitayadav
from Noida, Uttar Pradesh
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refund fraud

Address:A64 FIEE Complex,Okhla Phase II, Okhla Industrial Area, Near C, Lal Chowk, New Delhi, Delhi, New Delhi, Delhi, 110020
Website:www.stalkbuylove.com

I ordered from stalk buy love and then didn't find the product okay. So i returned the order on 31st jan and they promised refund after checking the product. After following up for a week also they say it reached to warehouse and quality check is pending. Its been 20 days its still pending and they are nowhere to be seen no emails calls or replies. After returning the order they denied for refund saying some technical issues and they don't...
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G
GloCo
from Mumbai, Maharashtra
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no refund since one month

Address:New Delhi, Delhi, 110020

Gloria colaco,
I purchased two clothing items 1. Green trench dress & 2. Port dora buttoned dress, order id:[protected] from stalkbuylove on 13.12.2018 rs 2464/. Even since i ordered from stalkbuylove they have given me nothing but trouble!!!
First they delivered the items late on 30.12.218. The quality & stitching was so bad. Then when i requested a return another problem from them they have not given proper information about...
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Vikas Dhosiwal
from Delhi, Delhi
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no refund even in 3 months

Address:110059

Order id[protected]
Name - vikas dhosiwal
Email id - [protected]@gmail.com
Phone no - [protected]
I purchased a product from stalk buy love on 17 december 2018 and received it on 27 december but i did not liked it and returned it with request of a refund. And till today (18 february 2019) i have still not received my refund. I have speaked to them around 10 times till now and they are repeating a same thing that...
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Aman nikki
from Phagwara, Punjab
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refund not credited

Order dress on 23rd dec. Dress delivered on 11th january and returned on same day. Its more than 1 month now and whenever i follow up on the refund status, always gets reply with apologies but no resolution. The company is fraud. I have read other complaints as well with same issues. Whenever i ask for the refund status they tell that they are having difficulties with the bank refunding the amount. Every they ask to wait for 5-7 days....
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Pragyanagra
from Ernakulam, Kerala
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no exchange received and neither refund made

Address:600041

This is with reference to order #[protected]

I have not yet received the exchange for the following products

1. Black serenity carnation skater dress
2. White wilma tape detail tee
3. Striped raven knotted a line dress

I have neither received the exchange products, nor the refund for the "douglas dress".

I want those 3 return products to be delivered or else i am going...
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MEHAK KHAN
from Ludhiana, Punjab
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not refund the return order my order no-101657297

Address:Mohali, Punjab, 160062

My order no[protected] order the product and because of size issue i returned and money not given back its almost 20 days.
Customer support tell the banking problem i thing 20 days is enough for to solve the problem of any bank.. Just smilply revert by the automatic messenger, sorry for the incovience. Is this way to ur customer. This is my first order....
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Sarmi19
from Pune, Maharashtra
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2 months gone refund did not receive (order number: 101566860)

Address:Pune, Maharashtra, 411014

Hi team,

This is highly unprofessional and not agreeable at all that i have still not received the refund amount of inr 900/- for the order (Order number:[protected] for which i had already sent several requests (More than 15/ 20 emails) via email. It has been 2 months now that i am chasing for this refund. Can you please update me on the status of my request asap? Or let me know if i will not get my balance back?
br...
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Parul Gangwar
from Bareilly, Uttar Pradesh
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refund of my order no 101649948

I have ordered 2 jumpsuit of worth rs 1300 on 12jan 2019 with order id[protected]. After waiting almost 20 days on 28 jan i received the package. Botb of the jumpsuit was not as good as i wanted so i raised a return request. Till now i am not receiving my refund and it is still "reflecting door step qc picked up" in refund section of my profile. This is pathetic.. It takes only 3 -4days to process any refund in other site.. I ordered it for...
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Mamta Nahar
from Chennai, Tamil Nadu
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not giving refund

Address:New Delhi, Delhi
Website:Stalkbuylove.com

They don't process refunds. Then they say we will give points but don't give that also. Thet are eating customers money. First they said we have processed refund. When i did not receive anything for 15 days i contacted them and they said we will give points within 24 hours and now it's been so many days and even points have not come. They are eating customers money....
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Shivani_005
from Roha, Maharashtra
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a gown purchased for an event

Address:New Delhi, Delhi

I had purchased a gown on 27 january for a specific event. I was told that it shall be delivered by 3-4 feb. When i did not get any dispatch notification, i tried emailing the customer care and asking about update. Mostly they sent me standard responses saying that they have escalated the matter. It is 9 feb today. I have neither received a proper response from customer care nor am i able to get a clarity on when exactly the gown can be dispatched....
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bhagyashreeloya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed even after taking follow up form last one month

Address:Pune, Maharashtra

Order no[protected]
I have placed the order on 21st december 2018 and received the product on 25th december. I have return next day as on 26th december 2018.

Usually refund processed with 5-7 business days. After taking follow up from last one month still not received refund of rs. 1200/-

Request you to please help me with the same issue....
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Monika Chowdhry
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund pending for 2 orders (3 blazers) for more than a month

Address:New Delhi, Delhi, 110020

Order[protected]
Sku: in1750mtoblabla-313-12

Order[protected]
Sku: in1827mtoblachk-318-16
Sku: in1827mtoblachk-318-10

Its been more than one month stalkbuylove is not refunding my money of returned 2 orders (3 blazers).

They make fake promises in every mail. They send automated email stating "we are rigorously following up with our internal department and the bank authorities...
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suhanis
from Bengaluru, Karnataka
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order is delayed by several days

Address:Bangalore, Karnataka, 560064

I placed my order on 25th of january 2019. The estimated delivery date was 5th february 2019 initially. Then it changed to 5th february 2019. Now it has shifted to 9th february 2019. The customer care is not responding properly. They are giving me false hopes by saying that either it is in the production, some are saying it is ready for dispatch and will be dispatched today, some say the item was rejected and is sent again. I'm not sure how...
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Nrby11
from Bengaluru, Karnataka
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no refund/order picked up

Address:560108

I had placed an order on SBL for a dress and on receiving it, it turned out to be Bummer bad quality and fittings . So i intiated a refund for the same it was around two weeks back
And till now there have been no activity at all for the refund my refund status is stuck there is no concrete support from the customer care . All the mails are answered by an auto generated email.

I am still waiting for a response...
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SMRITI GOEL
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order hasn't been processed in 18 days and when i asked for refund, it has been kept on hold.

I placed an order with stalkbuylove on 14th january 2019. I didn't receive any information on it till 25jan. Then i raised a conplaint and was told that i'll receive my order on 28th jan, 2019.
Still didn't receive the order and on 30th january, 2019 i raised another complaint and asked then to cancel my order.
Now it's 2nd february and my order is still has a status: on hold, though i was asked to wait till 1st feb for an initiate...
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Monika Chowdhry
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund pending for 3 blazers

Address:New Delhi, Delhi

Stalkbuylove#cheaters#fraudster

More than one month passed, there is no sign of refund. Everytime customer care gives the new tat of 5 to 7 business days but nothing is happening. Stalkbuylove is deleting the comments of complaints from their web page and other social media platforms. Three pending refunds of 3 blazers returned are unaddressed.

Regards
Cheated customer of stalkbuylove
Monika chowdhry...
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