Address: Ad Victoriam Ventures Private Limited trading as StalkBuyLove, F-23/3, Okhla Phase II, Delhi 110020, New Delhi, Delhi
Website: www.stalkbuylove.com
I ordered a dress with order no #[protected] on 17th of September from STALKBUYLOVE. I had already paid for the order(online transaction) and on 19th of September when I checked on the app again, the status of the order was showing "Complete". I thought maybe it is only showing that the order has been accepted from the company. Usually the product we order from STALKBUYLOVE is dispatched after 3 days but I haven't even received any email regarding tracking details of the product and have no information whether my product has been shipped or not. Atleast the company should start responding to the mails their customers send them instead of their automatically generated mails saying *WE ARE THANKFUL TO YOU FOR WRITING TO US. YOUR QUERY WILL BE SOLVED IN MAXIMUN 24-48 HRS, MUCH LOVE TO YOU.* Atleast update your app so that it can show the status of our order. Either parcel my product to my registered address or cancel it and REFUND MY MONEY, which may not be valuable to you people but it is definitely valuable for me. If you people are unable parcel our products with the online app, then kindly shut your app down.
MUCH LOVE TO YOU!
Was this information helpful?
No (0)
Yes (0)
StalkBuyLove customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment