Stalkbuylove — didn't get the product

My order number is[protected]. My order status is showing complete and i have not received my order yet. I placed it on 16th september and the delivery was supposed to be be done within 3 days. They are not responding to mails and their contact number is also not helpful. I had prepaid for my order. I think the shop has been shut down but the site is still working. Please look into the matter.