State Bank Of Hyderabad — cash not dispensed but account debited

I had made 2 withdrawals of rs 5000 each on 18/07/2018 (18th july 2018) 10:57 am, but not cash was dispensed. Rs 10, 000 was debited from my account. I have not received the money back to my account till date. Tried contacting branch manager / help line free toll no, but no assistance received. Need the money urgently and running out of patience. Appreciate urgent help in crediting rs 10, 000/- to my account.

Atm: vijaya bank, sirkonda.

A/c no: [protected]
Branch name: deccan grameena bank (Telangana grameena bank), nyavanandi, telangana
Account name: chinthala bhoomanna
Mobile no: [protected] / [protected]
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    State Bank of Hyderabad Phone
    +91 40 2338 7376
    +91 40 2338 7316
    State Bank of Hyderabad Address
    Abids Rd, Abids, Telangana, Hyderabad, Andhra Pradesh, India - 500001
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